location
30 N. Gould Street, Suite 6843, Sheridan, WY 82501, USAemail address
sales@oncalla.com
No strings attached.
+ $1.29 per minute
+ $1.19 each additional minute
+ $1.19 each additional minute
+ $1.09 each additional minute
+ $1.05 each additional minute
+ $0.99 each additional minute
+ $0.99 each additional minute
+ $0.89 each additional minute
No. With OnCalla, there is nothing to sign and no long term contracts. Our service is month-to-month. You are billed per minute, and you can adjust or cancel service at any time.
No. You can cancel whenever you want. If you cancel, you will be billed for the current month and usage from the previous month, but you won’t be billed again.
That's what is so great about our monthly reporting – it will give you an idea of your average call volume. That way, you will have a pretty good estimate of what your monthly bill would be if you partnered with OnCalla. Our team can handle over 30,000 calls a day! So whatever your requirements, we have you covered.
Yes! You are not locked into any plan. You can choose to upgrade or downgrade service at any time. Our plans are designed to your specifications, so our staff will always work with you to make sure you have what you need.
Yes. There is a one-time fee of $50 to set up your account in our billing and ticketing systems and migrate your scripting protocol .
We offer monthly billing. We accept all major credit cards including Visa, Mastercard, Discover and American Express. We only accept payments for OnCalla online. If you’d like us to accept purchase orders, or pay OnCalla by check or PayPal, please get in touch with us at answeringservice@oncalla.com
Base Rate
$34
$128
$219
$539
$999
$2400
$4599
$8599
Overage Rate
$1.29
$1.19
$1.19
$1.09
$1.05
$0.99
$0.99
$0.89
Increments (per minute)1 minute at a time.Rounding by the minute.
1 min.
1 min.
1 min.
1 min.
1 min.
1 min.
1 min.
1 min.
Holiday Fees
Weekend Fees
Monthly DID Fees
$7
$7
$7
$7
$7
$7
$7
$7
Setup FeeWhat’s the setup fee for?The one-time setup fee to enter an account into our billing and ticketing systems.
$50
$50
$50
$50
$50
$50
$50
$50
Contracts
Live Team Support
8×5
8×5
8×5
8×5
8×5
8×5
8×5
8×5
Email Support
24×7
24×7
24×7
24×7
24×7
24×7
24×7
24×7
Customer Support Team
Help Desk
Online Access
Check Messages
Note CallsWhat are notes?Write any important notes right to the interaction.
See Appointments
Edit Appointment Settings
See Scripts See what we see.Direct access to the same scripts the operators use when we answer your calls.
PCI Compliant
HIPAA Compliant
Order Processing
Help Desk
Lead Capture
Message Taking
Text
Live RelayWe’ll call you.Adding patching or reach steps are great for emergency situations.